A central issue in Cap Ingelec’s development strategy: QWL

Press article in RH&M magazine: Social performance

With a plan to recruit around 150 new employees by 2024, engineering and construction company CAP INGELEC is showing a strong, controlled growth momentum. To support this growth, the company is making Quality of Life at Work (QWL) a key performance driver. Franck Vialar, deputy Director-General, provides an update.

No sustainable performance without listening to employees “: this is the credo of the company, which has carried out a vast internal survey on Quality of Life at Work (QWL). The aim: to assess the organization of work and the social climate in a context of change management and accelerated growth: sales of 250 million euros in 2023 (vs. 162 million in 2022) and a forecast of 300 million euros in 2024. Cap Ingelec currently employs 550 people, and has been experiencing a period of increased recruitment over the past 3 years: 150 new employees are expected to join the company to support its strong growth in France and abroad.

We are at a crossroads, and we need the commitment of all our employees to support this growth. Far from being mutually exclusive, employee well-being often goes hand in hand with a company’s good health. QWL is now recognized as a strategic lever for recruiting and retaining employees, as well as for differentiation in a complex and volatile environment. It also strengthens employee commitment and stimulates innovation,” says Franck Vialar.

With a participation rate of 70%, the internal survey confirms the high level of mobilization and enables us to take the pulse of our teams: 95% of employees feel that their managers are benevolent, and 96% feel fully in tune with Cap Ingelec’s values.

Nothing can be taken for granted, but many signals are in the green, and points for improvement are being addressed! In order to stay in touch with what’s going on in the field, and not be satisfied with survey results, management plans to increase its travels to stay in touch with teams in branches and on our worksites, to help our business model evolve around listening, common sense and continuous improvement.” True to its values and culture based on technology, collaborative work and customer service, the new roadmap aims to consolidate growth and quality of life at work. Its objective is to develop a multi-faceted performance that embraces all dimensions (technical, human, financial, shareholder, environmental and societal). Within the next two years, consolidated sales should reach 400 million euros, with around 700 employees.