90 %
This is the customer satisfaction rate obtained by Cap Ingelec in 2023.
Anxious to better serve our clients, Cap Ingelec evaluates the quality of the client experience each year through a system that allows clients to be questioned about the quality of services. This rating system is based on 4 main items: quality of services, quality of personnel, control of deadlines and costs. Thanks to this Customer Satisfaction Barometer, Cap Ingelec is part of a continuous improvement process.
